Account & VAT

• Updating company details

  You can add and edit shipping addresses yourself in your account.For changes to your company name, legal entity, VAT number or billing details, contact...

• VAT validation

  If your business is VAT registered, a valid VAT number is required to open a wholesale account. We check it as part of reviewing...

• Multiple locations

  If you run more than one store, you can order for all of them from one buyer account. Add each location as a shipping...

• Buying from outside EU/US/SA

  Clean Otter represents brands in Europe, the United States and South Africa from our offices in Brussels, New York and Cape Town.If your business...

• What documents do I need to apply?

  To apply you need your company name, country, customer group (retailer, distributor or key account), contact details and shipping address, plus your VAT number...