Help centre · Buyers · Getting started

How do I become an approved buyer?

Apply through the Become a Buyer form – it takes about two minutes. We ask for your company name, country, customer group (retailer, distributor or key account), contact details and shipping address.

A valid VAT number is required if you are VAT registered. If you are not, you can still apply: requests without a VAT number are reviewed individually.

Every application is read by the Clean Otter office covering your region – there is no automated screening – and review is usually complete within 48 hours. Once approved, you receive a login invitation by email. There is no password to set up.

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