This soft and silky cleansing milk offers a gentle yet thorough cleansing experience while supporting your skin’s natural balance. Rich in antioxidants derived from grapevines, it not only removes impurities, makeup and pollution particles but also helps protect your skin from premature ageing.
Thanks to its soothing and nourishing formula, this cleanser respects the skin’s hydrolipidic film, leaving your complexion clean, supple and refreshed — never tight or dry. The powerful antioxidant properties work to reinforce your skin’s natural defences and support long-term radiance.
With regular use, your skin appears smoother, clearer and more luminous. This cleansing milk is suitable for all skin types, including sensitive skin, and is ideal for both morning and evening routines.
Your first step toward radiant, protected skin begins here.
If we didn't answer your question please, contact us.
I HAVE SENSITIVE SKIN OR SENSITIVE EYES — CAN I STILL ORDER FROM CLEAN OTTER?
Clean Otter offers a carefully selected range of products from premium beauty, skincare, and fragrance brands. However, every individual may react differently to certain ingredients. We recommend that you always review the product ingredient list carefully before purchasing. If you have sensitivities, allergies, or specific concerns, we advise consulting a healthcare or skincare professional before use
WILL THE PRODUCTS I ORDER BE FRESH AND SAFE TO USE?
At Clean Otter, we work directly with our brand partners and authorised distributors to make sure every product is fresh, properly stored, and shipped with care — exactly as the brand intends
ARE THE PRODUCTS VEGAN, ORGANIC OR CRUELTY-FREE?
Every brand in the Clean Otter portfolio is carefully selected for being natural, bio-based, safe for your skin, and kind to the environment. Our team rigorously reviews each formulation and certification before a brand joins our portfolio. Many of our partners also offer vegan, cruelty-free, or organic options. Full product details can be found on each product page, and our team is always available for any questions before you place your order
HOW DOES SHIPPING WORK WITH DIFFERENT BRANDS?
Since Clean Otter works with multiple brands and fulfilment locations, your order may be shipped directly from the brand or our distribution partners or from our warehouse. In some cases, your order may arrive in separate packages. Tracking details will be provided for each shipment once dispatched.
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IS IT EASY TO RETURN AN ITEM IF NEEDED?
You may return your product within 30 days, provided it is unopened and in its original packaging. For hygiene and safety reasons, returns are only accepted under limited conditions (e.g., if a product arrives damaged, defective, or incorrect). All returns must be pre-approved — please review our full Return Policy for details
WHAT IF I WANT TO ORDER MULTIPLE BRANDS IN ONE ORDER?
You can absolutely place orders containing products from multiple brands. Depending on brand warehouse locations, your items may ship separately, but you will always receive full tracking information for each shipment.
CAN I CANCEL OR CHANGE MY ORDER AFTER PLACING IT?
Once an order is placed, it is automatically sent for processing to the brand or supplier. We are always in close communication with our partner brands and will do our best to support cancellations or changes whenever possible. However, if the order has already been passed to a distributor, it may unfortunately be too late. Please double-check your order before completing checkout, and if you experience an issue, contact us right away so we can assist
WHO SHOULD I CONTACT IF I HAVE A QUESTION ABOUT MY ORDER?
For any order, shipping, or product-related questions, please contact us via our Contact Page. Our customer care team will respond within 1-3 business days.
